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Focused TRiM Training for Practitioners & Managers

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Looking after staff after a potentially traumatic experience (PTE) is both morally justified and, after work-related traumatic incidents, legally necessary. Additionally, it makes sound economic sense to avoid the loss of valuable personnel to the effects of psychological trauma. There is ample evidence that people exposed to work related stress are likely to be less effective at work, more likely to be absent from work and to suffer poor mental health. Stress and poor mental health are recognised nationally as two of the most recurrent causes of sickness absence (ONS, 2017).

RTC Incident

What is TRiM?

TRiM is a proactive approach which aims to ensure that colleagues are supported following any PTE experienced at work. The aim is to address the legal, moral and ethical organisational duty of care by providing clear management strategies and to offer meaningful peer group interaction and support with minimal disruption.

DNA TRiM evolved from a course called trauma risk management that was first developed in the UK military (where it continues to be used) that has been adapted to specific organisational structures, with the inclusion of evidence based resilience strategies. The philosophy of TRiM is to do no harm and to put trauma awareness and support at a grass roots level, rather than keeping it ‘in the hands of experts’. Therefore, it can be an integral part of an organisation or consortium's development of a trauma informed system. For consistency, throughout this course, organisation will be used as the generic descriptive term for all workplace settings.

The emphasis of TRiM training is not about the medical management of stress or critical incident stress debriefing.

The TRiM model is based on ‘watchful waiting’. This means keeping a watchful eye on colleagues who have been exposed to a PTE, whether that person has been directly involved or involved from afar.

TRiM is initiated in response to a PTE and has a follow-up component that is designed to detect those who continue to be affected by the experience over time.

However, the same support and follow-up component can be offered to colleagues who are in distress as the result of ongoing, accumulated demands rather than a single PTE. For the purposes of delivering this online course, for the most part, the TRiM approach will be taught with reference to a single PTE.

DNA TRiM Courses

Our DNA TRiM courses are available in a face to face or online blended learning format.

Online Courses

Should a virtual format be required we already have a proven and successful online, blended delivery option utilising our secure learning portal. To achieve this, the course progresses systematically through a number of discreet stages. These are :

  • Understanding the background to and rationale for post-incident psychological management
  • Understanding the basic psychological principles relating to traumatic stress
  • Developing ways of understanding the range of psychological responses to traumatic incidents
  • Planning a management strategy that will help those involved in traumatic events
  • Providing education about traumatic stress and its’ management
  • Interviewing and assessing groups and individuals using a structured format to identify those at heightened risk that they can be encouraged to seek proper help
  • Supporting and advising organisational leaders/managers on the basis of proper psychological risk assessments
  • Implementing the management strategy
Course Snapshot

The online learning segment of the DNA TRiM Practitioner course is in 3 parts :

  • The course lessons - This is the main teaching and learning content. You can download resources throughout and there are frequent knowedge check activities.
  • The course quiz - This is a recap of key knowledge and counts towards the final accreditation.
  • The course accreditation - This involves a submission of work and confirmation of learning.

The online learning is followed by a Consolidation Webinar including practical training and role play through our bespoke facility.

On completion of the course, delegates receive their DNA TRiM Accredication Certificates at the approriate level and have access to additional resources and continued support and advice from our expert facilitators.

For an overview of our DNA TRiM Practitioner Online Course - Click Here


In addition to achieving DNA TRiM Practitioner or DNA TRiM Manager status, our DNA TRiM courses are accredited on the Credit and Qualifications Framework for Wales (CQFW), on the Quality Assured Lifelong Learning Pillar of the framework (QALL). This means that they are fully accredited units which have a level and which carry credits which are equivalent to those on the regulated qualifications frameworks in England, Scotland and Northern Ireland, and they are fully recognised and understood across Europe because they articulate with the European Qualifications Framework (EQF) and to the frameworks of other countries, making them internationally recognised.

We have worked with Agored Cymru, the Welsh Awarding Body to gain this accreditation, and as a result of their inclusion in the CQFW, they meet regulatory requirements, are aligned to the respective frameworks and meet national education priorities.


In summary, we can offer -

  • DNA TRiM Practitioners a Level 3 Award with 2 learning credits (approximately A level standard learning)
  • DNA TRiM Managers a Level 5 Award with 4 learning credits (degree standard learning)

Qualification providers can use QALL credits for Recognition of Prior Learning (RPL) and where appropriate for direct credit transfer i.e. transfer of that credit within and between education providers."

Face to Face Courses

TRiM training is generally delivered at different levels. Although the details of training may vary between training organisations, the general training is provided at Practitioner (foundation) level and Strategic Leaders (advanced) level.

At DNA TRiM, we have added an additional TRiM Organisational Awareness (introductory level), which has proven to be very popular.

Organisational Awareness Course
Organisational Awareness Course
At the end of the Organisational Awareness course, delegates will be able to:

  • Appreciate the efficacy of TRiM
  • Understand why traumatic events need to be addressed by organisations
  • Understand the nature of traumatic stress
  • Identify the critical aspects of a traumatic event that have the greatest impact
  • Identify risk factors and behaviour changes that may require a referral for medical assessment and possible subsequent specialist psychological treatment
  • Develop a model of self-health
  • Consider the benefits of TRiM Team Leader Training for their organisation

Practitioner Course
Practitioner Course
At the end of the Practitioner course, delegates will be able to:

  • Understand the potential pitfalls in post-incident psychological management
  • Decide when and if to intervene, using the most appropriate strategy and time frame, following a traumatic incident
  • Be able to carry out post-incident TRiM assessment in groups and be able to conduct one-to-one TRiM assessments themselves (under the supervision of a Strategic Leader as required).

Manager/Strategic Leaders Course
Strategic Leaders Course
At the end of the Manager/Strategic Leaders course, participants will be able to:

  • Plan effective psychological site management
  • Plan all aspects of a post-incident management strategy
  • Carry out and lead trauma risk assessments using procedures learned during the course
  • Know when and where to refer those who are at risk of developing psychological problems
  • Have a substantial knowledge of the failings of previous models of traumatic stress management
  • Be able to advise and support foundation level Practitioners